What role does AI play in modern customer support?

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Gabrielle

AI plays a crucial role in modern customer support by automating routine tasks, enhancing response accuracy, and providing real-time assistance to agents. AI-powered Agent Assist Solutions can suggest relevant responses, retrieve knowledge base articles, and streamline workflows, allowing support teams to handle customer queries more efficiently. This not only reduces response times but also improves customer satisfaction by ensuring faster, more accurate interactions. To explore how AI can optimize your customer support, visit Blockchain App Factory

Tags: AI-powered, Agent Assist Solutions, AI, customer

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