AI revolutionizes customer service by automating routine tasks, offering 24/7 support, and providing personalized interactions. AI-powered chatbots handle inquiries instantly, reducing response times and boosting efficiency. Additionally, AI uses customer data to predict needs, enabling proactive assistance. It also integrates seamlessly across channels like social media, email, and websites, ensuring consistent support. Companies using AI gain cost savings, scalability, and better customer satisfaction. While it can't replace human empathy, it complements human agents by taking over repetitive tasks, allowing them to focus on complex issues. AI is the future of customer service.